Three generations of Philadelphia roofers — residential only 24/7 Emergency Blog (215) 303-0319

24/7 emergency service

Water coming in?
Call now.

Day, night, weekend, holiday. We will get a tarp over it and stop the damage tonight — and photograph everything properly before anyone touches it, so your claim holds up.

24/7 Emergency Service

Water coming in right now?

Call us. Day, night, weekend, holiday. We will get a tarp over it and stop the damage tonight, and sort out the real repair in daylight. Storm damage gets photographed and documented before anything is touched, so your claim holds up.

The order matters

What happens,
and in what order.

Get the sequence wrong — repair before documentation — and a legitimate claim turns into a denied one.

Call, whatever time it is

One number, answered around the clock. Tell us what you are seeing — water on the ceiling, a shingle field in the yard, a limb through the roof — and where in the house it is coming in.

Stop the water first

We get a tarp over it and stop the damage tonight. Stopping the loss from getting worse is also your duty under almost every homeowners policy, so nobody's insurer objects to it.

Photograph everything before it is touched

This is the step that decides whether a legitimate claim gets paid. Damage that has already been repaired is damage the adjuster never sees. Pictures first, always.

Then decide, in daylight

A written scope, an honest read on repair versus replacement, and if there is a claim, we meet the adjuster on your roof and walk the damage with them.

After a storm

Five things not to do.

Bad weather brings out crews who follow it. Here is the short list that protects you, whoever you end up hiring.

  • Do not sign anything that assigns your insurance benefits to a contractor
  • Do not accept an offer to “waive” or “eat” your deductible — that is fraud
  • Do not let anybody start repairing damage that has not been photographed
  • Do not pay a large deposit to a crew that knocked on your door after the storm
  • Do not go up on a wet or damaged roof yourself

Request a call back

For an active leak, call — do not fill in a form. This is for everything that can wait until morning.

Demo form — it validates and redirects, but sends nothing. Point it at the client's CRM to go live.

Straight answers

Emergency & storm FAQ

For emergencies, yes. If water is coming into your house, call. We will get a tarp on it and stop the damage, and we will sort out the real repair in daylight.
We will give you the number on the phone before we come out. It is a fraction of what the ceiling, the insulation and the floor underneath cost to put right, and it is very often covered by the claim.
Not always. If the damage is genuinely smaller than your deductible, filing does nothing except put a claim on your record. We will give you an honest number first so you can decide.
Be careful. Storm-chasing crews follow bad weather from state to state, sign people up fast and are gone by the time the workmanship fails. Ask where their shop is. Ask who you call in three years.
Same day for an active leak. After a big storm the whole city calls at once, so we triage by how much water is actively coming in — tell us plainly what you are seeing.

Free inspection

Not an emergency? Still free.

A roof inspection costs nothing and takes under an hour. It is a great deal cheaper than finding out in February.

(215) 303-0319